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Envol Retreat Terms & Conditions

By taking any actions towards attending the retreat, including completing an online reservation/booking, making payment for this retreat, or by attending the retreat, you accept these Terms and Conditions as a binding contract between Envol B.V. (sometimes also referred to as “Envol”) and you (hereinafter referred to as “you” or “I”).

EMAIL ADDRESS & TELEPHONE

For the booking we will require a valid email address. If you change your email address, please inform us about this. Once your booking has been made and we have received your deposit, all further correspondence is by email. We will as well email you all the information that you’ll require about the retreat and its’ location. We as well require a mobile phone so we can contact you during your stay.

PAYMENT, RESERVATION AND DEPOSIT

Upon booking and confirmation, we charge 100% of the retreat price.

TRAVEL TO THE RETREAT LOCATION

Shuttle transportation from the Toulouse airport is included if travelling from outside of France for the day of arrival and departure at the retreat. Please let us know if you require shuttle transportation from Toulouse airport and indicate the flight number and time.

CANCELLATION AND REFUNDS

  • 100% deposit refund for cancellation 90+ days before retreat start date.
  • 50% deposit refund for cancellation 60-89 days before retreat start date.
  • 0% deposit refund for cancellation 0-59 days before retreat start date.

Please understand that the refund policy is in place because upon booking we reserve room, meals, instructors, and other expenses for each retreat attendee. You understand that fees paid with an authorized credit or debit card payment are not subject to a right by You to a credit/debit card refund or chargeback after signup. By making the payment, you represent you are authorized to make the payment using the card. If you later dispute the charges, you agree not to cancel, revoke, charge back or dispute any previously entered charge on your credit card. If you do so, and it is later determined that the charge was properly authorized, you agree to pay all out-of-pocket fees and costs incurred by Envol as a result of the improper cancellation, revocation, charge back or dispute. 

TRAVEL INSURANCE

Envol recommends that you take out adequate travel insurance, including cover for medical treatment, accidents and repatriation, and cancellation. It is your responsibility that you arrange, or ensure you have appropriate comprehensive travel insurance. This to include cover for illness, personal injury and travel delay/cancellation. We assume that such a policy is in force before you depart. You should bring the policy with you in case of an emergency.

PHOTOGRAPHY

We will at times take photographs and videos during the retreat for our website, social media accounts (Instagram, youtube, facebook) and promotional material, including as advertisement. You agree to have your photograph taken and that all photographs or videos are the exclusive property of Envol. If you do not agree or wish to not participate in any photos or videos, please indicate this in writing prior to or during the retreat. You consent to the use of any photographs, pictures, or video taken of you for publicity, promotion, social media, and expressly waive any right of privacy, compensation, copyright or other ownership right. All photographs or videos are the exclusive property of Envol.

OUR RESPONSIBILITY

Envol is responsible for providing the following: 

  • 8 days / 7 nights in beautiful eco-friendly home in Southern West France
  • Daily meditations
  • Sauna & Red light therapy
  • Red cedar jacuzzi (Natural / No chemicals)
  • Hiking or gentle walks
  • Educational conferences
  • 1 massage per person in the spa
  • Organic, plant-based lunches & diners (breakfast will be available in the kitchen if necessary)
  • 1 fresh slow-pressed juice a day
  • Transportation from Toulouse airport (if travelling from outside of France)
  • Access to mountainbikes

PERSONAL BELONGINGS

Any valuables left at the retreat property are the guests’ sole responsibility and Envol is not responsible for any loss, theft, or damage of personal items or property, including money, credit or debt cards, or travelers checks.

FORCE MAJEURE AND WEATHER

There are no refunds for any reason including force majeure or adverse weather. Force majeure means any unusual and unforeseeable circumstances beyond our control including, but not limited to, threat of war, riot, civil unrest, strikes, resort technical problems, transport issues, closure or congestion of airports, terrorist activity, natural disasters, industrial disasters, fire, flooding and adverse weather conditions.

RELEASE OF LIABILITY

I agree to release Envol from all liability for injuries, damages, claims or causes of action arising out of its negligence. This includes injuries or damages which may result from participation in any activity or exercise offered at the retreat or any other improper or negligent act or instruction. I fully understand that if any medical treatment is provided to me, with or without my consent, such treatment will be first aid type treatment and I waive any and all claims or causes of action arising from or based upon the provision treatment including negligent provision treatment. This release is not intended as an attempted release of claims of gross negligence or intentional acts. I acknowledge that I have carefully read this Waiver and Release and fully understand that it is a release of liability. I am waiving any right that I may have to bring a legal action to assert a claim against Envol arising out of Envol’s own negligence.

SPECIFIC DISCLAIMER

Neither Envol nor its affiliates are health, medical and/or fitness professionals, their advice (if any) is not meant as a substitute for medical advice or healthcare treatments usually implemented by health institutions certified by government organizations; that no doctor-patient relationship arises between you and Envol, and nothing on the retreat should be misconstrued to mean otherwise.

None of the contact details, telephones, emails, content, text, audio, video, information, metrics, data, notifications, Content or recommendations from Envol (if any) should be performed or otherwise undertaken without previous clearance from a physician or healthcare provider. Our retreats are not a substitute for the advice of a medical professional or doctor, and the information made available on on the retreat should not be relied upon when making personal medical decisions, or to diagnose or treat a medical or health condition. Accordingly, you bear sole responsibility for your own personal health decisions.

Envol does not own, manage and/or control any healthcare services company, nor does it engage into the legal, managerial, logistical, safety or regulatory activities necessary for any type of health, medicine, infirmary, health professional or medical profession planning, organization or execution. Henceforth, ’s responsibilities are limited to providing a platform for the promotion of Envol’s retreat. We are not responsible for any personal health sessions, appointments or reviews, whether they are undertaking or not, whether they take place or not, whether they have any medical, technical or legal merit, or if they satisfy the personal needs of you or any person.

Neither Envol nor its affiliates, agents, representatives, employees or officers are responsible for any injuries or health problems which you or any person may experience, or even death, as a result of implementing any Content, text, audio, video, information, metrics, data, notifications, measurements or recommendations via Envol’s customers own professional services or even through our retreat. You understand and agree that you are solely responsible for your participation in the retreat.

ASSUMPTION OF THE RISK

I agree that I engage in any and all activities at or during the retreat at my own risk, including, but not limited to, yoga, meditation, exercise, hiking, excursions, swimming, and any other physical activity or use of any facility on the premises. I understand that participation in any activities offered by Envol carries with it certain risks, known and unknown, including the risk of personal injury. I fully assume that risk of injury. I hereby release Envol and any of their related companies, members, managers, officers, directors, instructors, employees, agents, and co-participants from their own negligence and any duty of reasonable care to protect me from injury.

INDEMNIFICATION

I agree to defend, indemnify, and hold harmless Envol from and against any third party losses, damages, actions, suits, claims, judgments, interest, penalties, expenses, attorneys fees, and costs of any kind, which arise from or relate to personal injury, loss of life, or damage to property, which is sustained by reason of or arising out of my use of the premises at the retreat or participation in any activities at or during the retreat.

You will be requested to sign a document with terms similar to those stated herein upon arrival at the retreat. If you would like to review an exact copy of the language outlined in that document at any time (including prior to your payment for the retreat, booking of travel arrangements, or your departure to the retreat location) please send us an email.

GOVERNING LAW AND VENUE

This agreement will be governed by Dutch law and any action arising out of this agreement must be brought exclusively in any court located in The Netherlands.

COMPLIANCE WITH LAWS

I agree and warrant that I will comply with all applicable laws, rules and regulations.

SEVERABILITY

If any provision or portion of this agreement shall be held by a court of competent jurisdiction to be illegal, invalid, or unenforceable, the remaining provisions or portions shall remain in full force and effect. 

ENTIRE AGREEMENT

MODIFICATION; BINDING EFFECT

This is the entire agreement and supersedes any prior agreement, whether written or oral, including advertisements or promotional materials on websites or social media. I disclaim any reliance on all prior representations. No change, modification, amendment, or addition of or to this agreement shall be valid unless in writing and signed by the parties. This agreement shall be binding upon and inure to the benefit of the successors, assigns, and legal representatives of the parties.

CONTACT

Envol B.V.

Weena 690

3012CN Rotterdam

contact@envol.app

Date of last effective update is 19th of December 2022